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Lambeth Liberal DemocratsNews, views and contact information for the
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Lambeth is up there again with the worst
January 20, 2012 3:05 PM
Once again Labour-run Lambeth has walked off with a dubious deadbeat accolade - this time for the number of complaints by residents about the poor standard of their services.
In London, Labour-run Lambeth is second only to neighbouring Labour-run Southwark for the number of complaints made to the Local Government Ombudsman. Lambeth with 186 complaints last year trailed Southwark with 198 but was more than 50 ahead of Haringey in third place.
Just to crown this litany of shame, only Birmingham City Council in the whole of the UK had more Ombudsman complaints about shoddy service.
Ombudsman complaints are only taken forward as a last resort after all internal Council processes have been exhausted, so matters are generally pretty serious or the complainants pretty angry.
No doubt Labour politicians, who constantly harp on about how good services have become, will reflect for a moment that things were so bad a decade ago - under Labour curiously enough - that the Ombudsman had to set up a special office just to deal with the sheer volume of Lambeth complaints.
Ten years to move from first worst to second worst in the entire country is probably cause for celebration in Lambeth Labour circles.
We think residents of Lambeth deserve better - much better.